Overview​

The Accounts and Subscribers APIs provide organizations access to essential information about their accounts and subscribers. The Accounts API enables retrieval of all active business accounts, simplifying account management. The Subscribers API offers a centralized way to manage subscribers, allowing organizations to access detailed information for efficient user oversight.

What's New​

1. Accounts​

List all Accounts: The /accounts endpoint retrieves a list of business accounts associated with an organization.

Retrieve a Single Account: The /accounts/{acc_id} endpoint enables retrieval of information about a specific business account by specifying its unique ID.

2. Subscribers​

List all Subscribers: The /subscribers endpoint provides a complete list of all subscribers.

Retrieve a Subscriber: The /subscriber/{sbr_id} endpoint enables access to detailed information about a specific subscriber by specifying its unique ID.

Deprecation Notice​

The previous versions of the Accounts and Persons APIs (now Subscribers API) will be deprecated in H1 2025. Organizations are encouraged to transition to the new APIs to ensure uninterrupted access to account and subscriber information.

For more information about the new APIs review the API Reference.

Overview​

The Message API is a premium service that enables organizations to send SMS messages directly from authorized subscriptions, supporting real-time communication with customers or employees.

What's New​

Send SMS: This endpoint allows organizations to transmit SMS messages directly from pre-approved subscription numbers to specified recipients. As a premium service, this API will be billed separately, and the costs for messages sent will be associated with the plan of the originating subscription number.

To use the API provide 1GLOBAL with a list of allowed subscription numbers.

For more information review the API Reference.

Overview​

The Subscriptions API is now officially declared as Generally Availability (GA). Following the Early Access phase, the API is now fully supported and ready to use in production environments.

No new changes, the features and functionality available during Early Access remain unchanged as we move to General Availability. This includes:

• List Subscriptions: Retrieve all subscribers in an account.

• Get Subscription: Access specific subscriber information based on the subscription ID.

• HAL Implementation: The API continues to support the embedding of linked resources using the HAL standard.

• Resource Embedding with Transclude: Control which resources are included in the response by using the transclude preference header.

For more information review the API specifications.

Overview​

The SMS Metadata API now includes the SMS Unique ID. This attribute allows On-Premises compliance customers to reconcile the SMS data returned by the API against the SMS information delivered to their recording services.

What's New​

For 1GLOBAL customers who receive their recorded SMS via the Batch service, the SMS Metadata API will now facilitate seamless SMS reconciliation with the new enhancement.The reconciliation is based on the “SMS Unique ID”, a field that already exists in the SMS CSV Batch files (the last field in the file). This field represents the unique ID of the SMS record. The SMS Metadata API response now includes this same information in the “request_id” field, allowing for accurate and efficient SMS reconciliation.

Overview​

The Subscriptions API provides visibility into subscriptions information - list all the subscribers in an account, including their subscriber details, mobile numbers, SIM information, and associated services.

What's New​

• List Subscriptions - Retrieve all the subscribers in the account. The subscription information includes subscriber details like name, status, mobile numbers, account information (for customers with multiple organizational units), SIM profile, and active services.
• Get Subscription - retrieve a subscriber information based on subscription ID.

Additional APIs allow access to specific resources.

For more information review the API specifications.